Inquiry forms may collect your name, email, phone, company, country, welding process and project notes. This information helps route your question to the right commercial or technical response path.
Submitted details may be used to answer product questions, prepare a welding equipment recommendation, clarify an application requirement or follow up on a service request. We do not ask for payment information through the inquiry form.
Standard website logs may record browser, device, page and timing information for security, diagnostics and service improvement. These records help keep the website stable and easier to use.
Inquiry information may be shared with appropriate support personnel or authorized service contacts when that is necessary to respond to your request. We do not sell inquiry submissions as a data product.
You can request correction or removal of inquiry information by contacting [email protected]. Some operational records may be retained when required for security, compliance or dispute handling.